Social Media Policy
This document outlines my office policies related to use of Social Media. Please read it to understand how I conduct myself on the Internet as a mental health professional and how you can expect me to respond to various interactions that may occur between us on the Internet. As new technology develops and the Internet changes, there may be times when I need to update this policy.
FRIENDING/FOLLOWING/ADDING AS A CONTACT
I maintain an online presence on several social media sites. I use my name or the usernames drrabia or mindfullivingllc on these sites so that it is clear it is me representing my business and myself. I do not want you to see a pseudonym and think you are following someone else only to find out later that it is me. I don’t accept friend or contact requests either from current or former clients on any social networking site. I believe adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship and make it feel like a friendship, a type of patronage, or simply encourage voyeurism. If you have questions about this, please bring them up with me and we can talk more about it. In some rare circumstances, I have had people in my wider circle who previously followed me on social media ask for my services. If we agree that meeting together does not constitute a problematic conflict of interest, I will suggest that we unfollow one another on social media (or I will at the very least unfollow you during treatment) to avoid some of the problems outlined above. I will do this to preserve the integrity of our working relationship. I will not ever knowingly follow you on social media, although it’s possible that if you use a pseudonym, I may accidentally follow you. If this happens, you are welcome to let me know. My reasons for not following current or former clients on social media are described above.
Please do not use SMS (mobile phone text messaging) or messaging on Social Networking sites such as Twitter, Facebook, Instagram, or LinkedIn to contact me. These sites are not secure and I may not read these messages in a timely fashion. Do not use Wall postings, @replies, or other means of engaging with me in public online if we have an already established professional relationship. Engaging with me this way could compromise your confidentiality. It may also create the possibility that these exchanges become a part of your legal medical record and will need to be documented and archived in your chart.
If you need to contact me between sessions, the best way to do so is by phone or email at rs [at] drrabia [dot com]. I prefer that we only use email for administrative issues such as changing appointment times. See the email section below for more information regarding email interactions. I also have a blog in which I allow moderated comments. Please don’t comment on the blog as it creates another public forum in which we may be interacting. I would much prefer that if you read something on my blog and you have a reaction to it, that we talk about it together rather than having a public exchange in my comments.
DISCOVERING/VIEWING MY ONLINE ACTIVITY
I publish a blog on my website and I sometimes post stories/articles on other sites. I also have online courses. In addition, I have Facebook accounts, a LinkedIn account, and an Instagram account. I have no expectation that clients will want to follow my writings or social media postings. However, if you use an easily recognizable name online and I happen to notice that you’ve followed me, we may briefly discuss it and its potential impact on our working relationship.
You may also run across my information in other settings. You may see online ads that I post, you may discover that we have friends or contacts in common on social media. You may see me quoted or published in the media or see my published writings or research. You may discover my podcasts or videos. Or you may find that I have online reviews of my practice.
Whether you find this information accidentally or intentionally, what is most important to me is that you feel safe and comfortable bringing it up if it has an impact on you and your feelings about our work together. I want to make it clear that is very normal for people to be curious about their psychotherapist and some people feel shame or embarrassment about bringing these things up. But I hope to create a relationship in which you are warmly welcomed to bring up anything you learn about me outside of our sessions that has an effect on your comfort in working together.
BUSINESS REVIEW SITES
You may find my psychology practice on sites such as Yelp, Healthgrades, Yahoo Local, or other places which list businesses. Some of these sites include forums in which users rate their providers and add reviews. Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site. If you should find my listing on any of these sites, please know that my listing is not a request for a testimonial, rating, or endorsement from you as my client.
The American Psychological Association’s Ethics Code states under Principle 5.05 that it is unethical for psychologists to solicit testimonials: “Psychologists do not solicit testimonials from current therapy clients/patients or other persons who because of their particular circumstances are vulnerable to undue influence.”
Of course, you have a right to express yourself on any site you wish. But due to confidentiality, I cannot respond to any review on any of these sites whether it is positive or negative. I urge you to consider your own privacy if you choose to write a review on such a site. You should also be aware that if you are using these sites to communicate indirectly with me about your feelings about our work, there is a good possibility that I may never see it.
In our work, I hope that you will bring your feelings and reactions to our work directly to me so we may process. None of this is meant to keep you from sharing that you are in therapy with me wherever and with whomever you like. Confidentiality means that I cannot tell people that you are my client and my Ethics Code prohibits me from requesting testimonials. But you are more than welcome to tell anyone you wish that I’m your psychologist or how you feel about the treatment I provided to you, in any forum of your choosing. If you do choose to write something on a business review site, keep in mind that you may be sharing personally revealing information in a public forum. Please consider creating a pseudonym that is not linked to your regular email address or friend networks for your own privacy and protection.
I prefer using email only to arrange or modify appointments. For telethealth appointments, I may also send you handouts. Occasionally, we each may share a link to something we discussed in-session. You should be aware that all exchanged emails become a part of your legal record and I keep a copy in your chart. If you choose to email me content related to your therapy sessions, note that email is not completely secure or confidential. All emails are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider. I typically reply to emails within one to two days. As noted in my regular policies, if the volume of email requires additional time beyond five minutes, I bill for the time I spend reading and replying to the email.
I do not text with clients. It is best to call or email, even if it’s just to say you are running late.
Thank you for taking the time to review my Social Media Policy. If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so that we can discuss them.
Agreement between User and The Site
Welcome to www.DrRabia.com, hereafter referred to as the “Site.” The Site is comprised of various web pages operated by Mindful Living, LLC. The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
The Site is a News and Information site and website of Dr. Rabia Subhani, CEO, Mindful Living, LLC.
Visiting the Site or sending emails to Mindful Living, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
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Links to Third Party The Sites/Third Party Services
The Site may contain links to other websites (such as Amazon.com). Mindful Living, LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Any other linked sites are not under the control of Mindful Living, LLC and Mindful Living, LLC is not responsible for the contents of any linked site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. Mindful Living, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mindful Living, LLC of the Site or any association with its operators.
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All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Mindful Living, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
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Third Party Accounts
You will be able to connect your Mindful Living, LLC account to third party accounts. By connecting your Mindful Living, LLC account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party the Sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Mindful Living, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Mindful Living, LLC content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
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In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Mindful Living, LLC agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
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Changes to Terms
Mindful Living, LLC reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. Mindful Living, LLC encourages you to periodically review the Terms to stay informed of our updates.
Mindful Living, LLC
4519 Woodruff Rd Ste 4, #375
Columbus, Georgia 31904
Email Address: firstname.lastname@example.org
Telephone number: 1.513.512.4645
Effective as of January 01, 2021
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